Privacy Policy

1. Information We Collect

We collect information you provide directly — name, email, billing address, payment information — when you create an account, place an order, or contact us. We also collect usage data such as pages visited, browser type, and IP address through standard server logs.

2. How We Use Your Information

We use your information to fulfill orders, process payments, communicate about your account, provide customer support, and improve our services. We do not sell your personal information to third parties.

3. Payment Processing

Payments are processed through Stripe. GrapoliX does not store your full credit card number. All payment data is handled by Stripe in accordance with PCI DSS standards. See Stripe's privacy policy at stripe.com/privacy.

4. Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies or tracking pixels. You can disable cookies in your browser settings, though some site functionality may be affected.

5. Data Sharing

We share your information only as necessary to provide services — with domain registries for domain registration, with hosting infrastructure providers, and with government agencies for business legitimization filings. We do not sell or rent your data.

6. Data Retention

We retain your account data for as long as your account is active and for a reasonable period afterward for legal and business purposes. You may request deletion of your data by contacting us.

7. Security

We implement industry-standard security measures including SSL encryption, secure server infrastructure, and access controls. No system is completely secure and we cannot guarantee absolute security.

8. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights contact us at ceo@grapolix.com. We will respond within 30 days.

9. Children

Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13.

10. Changes

We may update this policy at any time. We will notify you of material changes via email or a notice on our site. Continued use after changes constitutes acceptance.

11. Contact

Privacy questions: ceo@grapolix.com